FAQ

Common questions answered.

Everything you need to know about our services, bookings, and how we work.

Frequently Asked Questions

Yes, we provide meet-and-greet services where required. Our chauffeur will be present in the arrivals hall with a name board, and we monitor your flight to adjust for any delays. We can also assist with luggage coordination and escort to the vehicle.

Yes, we coordinate both small and large group movements. Whether it's a delegation of 4 executives or a full conference requiring multiple vehicles, we plan and manage transport logistics to ensure seamless movements. We provide vehicles ranging from sedans to full-size coaches.

Yes, our services are specifically designed for corporate and institutional clients. We work with companies, travel management companies, destination management companies, hotels, embassies, government departments, and event teams. We offer corporate account solutions for clients with regular transport requirements.

Yes. When submitting your quote request, you can select a preferred vehicle from our fleet — executive sedan, SUV, MPV, 7-seater, 13-seater van, minibus, or coach. If you're unsure, simply choose "Not sure" and we will recommend the most suitable vehicle based on your passenger count and journey requirements.

Yes, we accommodate scheduled trips and last-minute bookings subject to vehicle and chauffeur availability. For urgent requests, we recommend calling us directly at +27 74 270 5488 so we can assess availability immediately and respond as quickly as possible.

Submit the quote form on our Book / Request a Quote page with your trip details — journey type, pickup and drop-off locations, date and time, and passenger count. Our team will review the request and send you a quotation as soon as possible. You can also contact us directly via email or phone.

We operate across Southern Africa. Our primary service areas include major cities and airports — including Johannesburg, Cape Town, and surrounding regions. For out-of-town routes, regional transfers, and specific location requests, please include these details in your quote form and we'll confirm availability.

Our office operates Monday to Friday, 08:00 – 17:00 for enquiries and quotes. However, our operations team is available 24/7 to support confirmed bookings — so if your flight lands at 02:00, your chauffeur will be there. Pickup and drop-off are available any time, day or night.

Still have questions?

We're happy to help.

Contact us directly and our team will get back to you.

Contact Us Request a Quote